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Transforming LGI Netherlands’ Onboarding Process, Boosting Revenue and Efficiency

Moddule’s flexible, automated onboarding platform has provided not only a quicker onboarding timeline but also a scalable foundation for LGI's future growth.

AUTHOR

Kasper Hansen, Head of Customer Success at Moddule

PUBLISHED

September 27, 2024

Introduction

In today’s fast-paced logistics business landscape, onboarding new clients efficiently is essential for maintaining a competitive edge and accelerating revenue growth.

LGI Netherlands, an established provider of logistics and warehousing solutions in the Netherlands and across Europe, continually seeks ways to enhance its processes to better serve its growing client base. By implementing Moddule, they were able to cut onboarding time from months to just weeks, enabling faster revenue generation and continued growth. Here’s how Moddule enabled them to achieve this milestone with minimal disruption to their existing systems.

Background: A Need for Speed and Flexibility

Before adopting Moddule, LGI Netherlands faced a challenge familiar to many 3PLs: a complex, lengthy onboarding process. The demands on their IT and operations teams were high, requiring substantial time and resources for each new client, which created bottlenecks. This affected LGI’s ability to fully integrate new clients, slowing potential revenue generation.

According to Edwin Langerak, IT Manager at LGI Netherlands, they were looking for a solution that could streamline onboarding without requiring massive changes to their current systems.

“We needed a solution that could seamlessly integrate with our existing systems without the need for massive overhauls,” he explained. “The manual processes we relied on weren’t scalable, and we were eager for a solution that could make onboarding simpler and faster.”

Solution Search and Selection: Why Moddule?

After exploring several options, LGI Netherlands found that Moddule provided the perfect balance of flexibility and compatibility with their existing infrastructure. Moddule’s system offered a flexible architecture that easily adapted to their current processes, meaning LGI Netherlands didn’t have to abandon or overhaul established workflows.

“Moddule’s flexibility meant we could integrate it into our systems right away, avoiding the cost and time of overhauling our entire process,” said Langerak.

Implementation and Integration: A Smooth, Swift Transition

Implementing Moddule was a smooth experience for LGI Netherlands, thanks to the platform’s intuitive design and dedicated support team. Moddule’s automation capabilities allowed LGI to streamline repetitive tasks, such as document verification and account setup, significantly reducing the workload on their IT and operations staff. Additionally, Moddule’s user-friendly interface required minimal training, allowing the team to start using it right away and focus on core business operations.

The seamless integration process further reinforced the platform’s value, as LGI Netherlands was able to adapt Moddule to their specific onboarding requirements with little disruption.

Results: A Transformational Time and Revenue Boost

Since they started working with Moddule, LGI Netherlands has cut its onboarding time from months to mere weeks — a transformation that has allowed them to bring on new clients faster and start generating revenue sooner. The new efficiency has positively impacted the business, empowering the IT and operations teams to focus on growth rather than repetitive tasks.

“Moddule really sped up our onboarding process, cutting it down from months to weeks,” Langerak noted. “That’s made a huge difference in how quickly we can bring on new customers and start generating revenue. The automation and easy-to-use interface took a lot of pressure off our IT and operations team, allowing us to focus more on growing our business.”

Conclusion: A Future with Moddule

The implementation of Moddule has proven to be a game-changer for LGI Netherlands, creating a faster, more efficient onboarding process that directly supports the company’s growth ambitions. As they continue to expand, LGI Netherlands can continue to leverage Moddule’s capabilities to streamline additional areas of their operations.

For companies like LGI Netherlands, Moddule’s flexible, automated onboarding solution has provided not only a quicker onboarding timeline but also a scalable foundation for future growth.

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